Internal reporting gives you the basics at your fingertips while advanced search lets you quickly find similar incidents and identify trends.
Structured tagging lets your team define the categories it wants to monitor for metrics most closely and allows for easy organization of your incidents.
Tagging that meets your needs: structured and unstructured tagging both with easy search integration so you can track the metrics you care the most about.
Pre-built reporting via external tools like Grafana get you started with advanced reporting on day one.